jibb Casino Privacy Policy

1 Introduction

jibb Casino ("jibb," "we," "us," or "our") operates the online gaming platform accessible at https://jibb.cc. We are committed to protecting the privacy and personal data of every player who registers and uses our Platform. This Privacy Policy ("Policy") describes how jibb Casino collects, uses, stores, shares, and protects your personal information when you access or use our website, games, and related services (collectively, the "Platform").

This Policy applies to all users of the jibb Casino Platform, including registered players, visitors who browse without registering, and individuals who contact our customer support team. It should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

jibb Casino is committed to compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

2 Personal Data We Collect

jibb Casino collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Email address and mobile number
• Residential address (city, province, postal code)
• Username and encrypted password
• Government-issued identification documents (e.g., PhilSys ID, passport, driver's license, SSS ID, UMID) submitted for KYC verification

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment method references
• GCash or PayMaya account references (partial, for verification purposes only)
• Bank account details submitted for withdrawal processing (BPI, BDO, Metrobank)
• Account balance history and bonus transaction records

2.3 Gaming Activity Data

• Game session logs, including games played, wager amounts, win/loss records, and session duration
• Bonus usage and wagering requirement progress
• Responsible gaming settings, including deposit limits and self-exclusion status

2.4 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Login timestamps and session activity logs

2.5 Communications Data

• Records of your communications with jibb Casino customer support, including live chat transcripts and email correspondence
• Survey responses and feedback submitted through the Platform
• Marketing communication preferences

3 How We Use Your Personal Data

jibb Casino uses the personal data we collect for the following purposes:

jibb Casino will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

4 Legal Basis for Processing

jibb Casino processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide you with access to the jibb Casino Platform, process your transactions, and manage your account.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to relevant Philippine regulatory authorities.
• Legitimate interests: Processing is necessary for jibb Casino's legitimate interests, including fraud prevention, Platform security, responsible gaming monitoring, and improving our services, provided these interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for sending you marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Sharing Your Personal Data

jibb Casino does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers who assist us in verifying player identities and complying with regulatory requirements.
• Game software providers: Licensed game providers whose software powers the games available on the jibb Casino Platform. These providers may receive limited session data necessary to deliver game services.
• IT and platform service providers: Cloud hosting, data storage, cybersecurity, and technical support providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory direction.
• Professional advisers: Legal counsel, auditors, and other professional advisers where necessary for the conduct of jibb Casino's business operations.

6 Cookies & Tracking Technologies

jibb Casino uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies we use include:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics cookies: These cookies collect anonymized information about how players use the Platform, including which pages are visited most frequently and how players navigate between pages. This data helps us improve the Platform.
• Security cookies: These cookies help us detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.

jibb Casino does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

7 Data Retention

jibb Casino retains personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the communication, unless a longer period is required in connection with an ongoing dispute or investigation.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which your data will be suppressed from marketing lists.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with an identifiable individual.

8 Data Security

jibb Casino implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the jibb Casino Platform is encrypted using industry-standard SSL/TLS protocols.
• Encryption at rest: Sensitive personal data stored in our systems, including identity documents and financial data, is encrypted at rest using strong encryption algorithms.
• Access controls: Access to personal data within jibb Casino is restricted to authorized personnel who require access to perform their job functions. All access is logged and subject to regular review.
• Password security: Player passwords are stored in hashed form using industry-standard cryptographic hashing algorithms. jibb Casino staff cannot view your password in plain text.
• Vulnerability management: jibb Casino conducts regular security assessments and vulnerability testing of the Platform to identify and remediate security weaknesses.
• Incident response: jibb Casino maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with applicable legal requirements.

9 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jibb Casino:

To exercise any of the above rights, please contact the jibb Casino Data Privacy Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and we will notify you of any such extension.

Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain, or data that is necessary to defend against a legal claim.

10 Children's Privacy

jibb Casino is strictly an adult gaming platform. In accordance with Philippine law, access to casino-style online gaming is restricted to individuals who are 21 years of age or older. jibb Casino does not knowingly collect personal data from individuals under the age of 21.

During the registration process, all players are required to confirm that they are at least 21 years old. jibb Casino further verifies player ages through its KYC process, which requires submission of a valid government-issued identification document showing the player's date of birth.

If jibb Casino becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, void any associated transactions, and securely delete the personal data of the underage individual. If you believe that a person under 21 has registered on the jibb Casino Platform, please contact us immediately using the details in Section 13.

11 International Data Transfers

jibb Casino primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software suppliers — may process data in other countries. Where personal data is transferred outside the Philippines, jibb Casino ensures that appropriate safeguards are in place to protect your data, including:

• Entering into data processing agreements with recipient organizations that require them to maintain data protection standards equivalent to those required under Philippine law.
• Transferring data only to countries or organizations that have been assessed as providing an adequate level of data protection.
• Implementing contractual clauses that bind recipient organizations to protect your personal data in accordance with this Policy.

By using the jibb Casino Platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other countries, subject to the safeguards described above.

12 Updates to This Privacy Policy

jibb Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. When material changes are made to this Policy, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.

The updated Policy will take effect on the date specified in the notice. Your continued use of the jibb Casino Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

The "Effective Date" displayed at the top of this page indicates when this Policy was last revised. Previous versions of this Policy are available upon request by contacting our Data Privacy Officer.

13 Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jibb Casino handles your personal data, please contact our Data Privacy Officer:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.

For questions about your account, transactions, or gaming activity, please visit our FAQ page or contact our general support team. For responsible gaming support, please visit our Responsible Gaming page.